Reference

Privacy Policy for Your murka79 Account

Your DANA, OVO, GoPay and QRIS payment records, login device checks, and lobby choices such as Blackjack or Cleocatra are handled under this Privacy Policy before you open…

DANA payment recordsOVO payment recordsQRIS receipt checksDevice security logs
murka79 Privacy Policy for Your murka79 Account
CONTACT ROUTES

Three Ways to Reach Privacy Support

Privacy questions should not sit in a generic inbox. We route them through live chat from 09:00 to 23:00 WIB, WhatsApp for account-matching steps, and email…

Live chat Use lobby live chat between 09:00 and 23:00 WIB when you need a quick…
WhatsApp support Message our WhatsApp channel for account-matching help before a privacy change.
Privacy email Send formal requests to [email protected] if you want access, correction, deletion, or a copy…
DATA CARE

Six Controls Behind Your Privacy Choices

Privacy choices work better when the account path is clear. We show security settings inside Profile > Security, cookie choices near the browser banner, and wallet checks inside the cashier screen.

Registration data

We use your account name, phone number, email, and password status to create the account and recover access. If you correct a typo, we log the change so support can track the request history.

Payment records

DANA, OVO, GoPay and QRIS references are stored as transaction records tied to your wallet activity. We use them to match deposits, verify withdrawals, answer disputes, and trace failed or duplicated payment attempts.

Cookie choices

Cookies keep your session active, remember basic site choices, and help us read login errors. You can clear them through your browser settings, but doing so may ask you to log in again.

Device security

We record browser type, IP range, login time, and device changes to flag unusual access. If a new phone triggers a check, we may ask for account confirmation before wallet changes continue.

Retention rules

We keep account and transaction records while your account is active and for record duties after closure. When data is no longer needed for security, payment tracing, or disputes, we remove or separate it.

Change requests

Open Profile > Privacy Requests or email [email protected] to ask for access, correction, deletion, or restriction. We verify ownership first so another person cannot change your account data.

Privacy Questions Before You Open an Account

Before you share account details, you should know what happens to them. These answers cover the data we ask for, how payment records are handled, how cookies work, and which steps let you request access or correction. If your question involves eligibility or account use, access depends on local law. For anything sensitive, contact us through live chat, WhatsApp, or [email protected].

We collect registration details such as account name, phone number, email, password status, device data, and login records. We also store payment references when you use DANA, OVO, GoPay or QRIS inside the cashier.

Payment records help us match wallet activity to your account, trace failed deposits, verify withdrawals, and answer disputes. We store transaction references, timing, amount, and method, not your DANA, OVO, GoPay or QRIS password.

Yes. Send a request through Profile > Privacy Requests or email [email protected]. We verify ownership with your registered phone number, recent login details, or payment reference before sharing account records.

Cookies keep your session active, remember basic site choices, and help us read login errors or repeated failed access attempts. You can clear cookies in your browser, though you may need to sign in again.

You can request a correction through live chat, WhatsApp, or email. Because phone and email control account access, we may ask for a recent QRIS receipt, registered device check, or account confirmation step.

You can ask for deletion, and we review the request against security, payment tracing, dispute handling, and legal record duties. If certain records must be kept, we explain what remains and why.

Only the support and account staff who need to handle the request can view it. We limit access by role, keep a dated request trail, and move sensitive cases to [email protected] for written handling.